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  Customer Satisfaction  

At MINRAF®, we strive to achieve and consistently improve customer satisfaction. Our focus on planning, engineering, coordination and scheduling allows our various departments to foresee and address potential challenges on their projects. By encouraging a cooperative relationship with customers, we are able to provide each with the best possible support specifically tailored to their needs.

MINRAF® has been organized with customer service in mind. Each of our departments (Production, Quality, Planning, Safety, Accounting, Business Development, Human Resources, R&D) has been designed to assure the appropriate support and expertise is always available to ensure our customers’ utmost satisfaction.

Our ultimate goal is to help relieve our clients from the burden of their suspension springs needs, knowing that they are perfectly taken care of in the good hands of the MINRAF® team

 
Vision & Mission
  Leading the automotive spring industry & becoming the market leader in the Middle East & Africa through the application of the highest technology standards & latest scientific information in the field while incorporating the strongest quality systems & using cutting edge equipment to...
 
Lean Organization
 
Taking a longer term and a more practical approach, MINRAF® strives to ensure that the manufacturing environment could continue to deliver competitively-priced automotive suspension springs solutions.

Basics of lean manufacturing are tackled everyday. Regular...
 
Respect For Nature
  The protection of the environment and our staff from the possible effects of all the different operations is considered one of our principal duties, at MINRAF® we use the cleanest possible sources of energy & invest in them. MINRAF® constantly works for new means to guarantee efficiency,...
 
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